Terms & Condition

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Showroom

3151 SW 160th Avenue Miramar, FL 33027
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Terms and Conditions

LIGHTING DEPOT Terms and Conditions
						
Shipping Information				
Our shipping costs are based on an item's size and weight as well as the method 
of shipment. Courier delivery must be to a physical street address. Items 
ordered together are not necessarily shipped simultaneously. If an item is back 
ordered, we will notify you by telephone or e-mail with an estimated delivery 
date. Special Order items may take 4 to 6 weeks for delivery. Shipments to 
Alaska and Hawaii may incur extra charges. When available, expedited shipping 
will have extra charges.				
						
Motor Freight:					
Products that exceed the size limitations of UPS will be shipped via motor 
freight. Motor freight shipments are only available to residents of the 48 
contiguous United States. Motor freight charges shall only include delivery to 
the residential front door of the shipping address.		
						
Freight Damage					
If your item has been damaged in shipment we will repair or replace that item 
at no cost to you. Please contact our customer service department by telephone 
or e-mail within 48 hours to obtain an RMA (Return Merchandise Authorization) 
number. Items without an RMA number will be returned to the customer and will 
not be processed. The easy to follow instructions for returning merchandise to 
LIGHTING DEPOT are written below. Reasonable shipping charges will be refunded 
upon inspection and only when damage is deemed to be freight damage. A repaired 
or replaced item will be shipped as soon as possible with no additional 
charges.						
						
Broken Glass					
We do not consider an item with broken glass to be a damaged product. Please 
contact our customer service department by telephone or e-mail within 48 hours 
of receipt and we will ship you  replacement glass at no charge to you.
						
Wrong Item Shipped				
In the unlikely event that you are accidentally shipped the wrong item, please contact our customer 
service department by telephone or e-mail within 48 hours of receipt to obtain an RMA number. 
Items without an RMA number will be returned to the customer and will not be processed. 
Please see below for instructions on returning merchandise to 
LIGHTING DEPOT. After receipt and inspection of the product, all shipping 
charges will be refunded. The correct item will be shipped as soon as possible 
with no freight charges.				
						
Return Policy					
We want you to be happy with your purchase, which is why your satisfaction is 
guaranteed. If you decide that you do not want your item for any reason, please 
contact us by telephone or e-mail within 14 days of receipt, so we can arrange 
for exchange or return. We will supply you with an RMA number for the return. 
Items without an RMA number will be returned to the customer and will not be 
processed. Only items purchased from LIGHTING DEPOT may be returned. All sales 
on clearance items and light bulbs are final. Items that have been used, 
installed or modified will not be accepted. We accept only saleable items in 
the original package. You may be charged for any missing parts. Special order 
items are subject to a 25% restocking fee. Custom orders may not be returned 
unless they have an operational or manufacturer design defect.	
						
Once the product is received at our warehouse in good condition we will issue a 
refund for the amount of the product to the same credit card used for the 
purchase, less original shipping charges. The returned item must be received by 
us within 14 days of receipt of return authorization. The refund for the 
returned item will be made upon receipt and inspection. If we determine that 
the item has been installed or used, credit will not be issued and the item may 
be returned to you at your expense.			
						
Warranty						
LIGHTING DEPOT will honor all available manufacturer warranties still in effect 
covering manufacturer defects. We will repair or replace the defective item 
(except light bulbs) for one year from the date of purchase. Please contact our 
customer service department by telephone or e-mail for an RMA number. Items 
without an RMA number will be returned to the customer and will not be 
processed. Please see below for instructions on returning merchandise to 
LIGHTING DEPOT. Reasonable shipping charges will be refunded upon inspection 
and only when damage is deemed to be a factory defect. A repaired or replaced 
item will be shipped as soon as possible with no additional charges.
						
Returning an Item 					
Before you return an item to us, you must first contact our customer service 
department by telephone or e-mail within the appropriate time frame. We will 
supply you with an RMA number and shipping instructions for return. Items 
without an RMA number will be returned to the customer and will not be 
processed. The RMA number will be used to ensure that you receive credit for 
your return. You must write the RMA number down on the returns form and include 
it with your item. If possible, include a copy of your e-mailed invoice as 
well.						
						
Please pack the item in its original box. Be sure to pack such that all parts 
are included and the item will not be damaged during shipment. You must ship 
products to LIGHTING DEPOT by FedEx or UPS ground and make note of the tracking 
number. If you ship via USPS, insurance and delivery confirmation will be 
required.						
						
REFUNDS						
We  will diligently process returns as quickly as possible. Please allow 14 to 21 days for 
refund processing. All refunds will be made on the original credit card only. If paid by check, 
a refund check will be mailed by USPS within 14 days. Items without an RMA number will be 
returned to the customer and will not be processed.	
						
Color Accuracy					
We have taken great care to present all colors as true to actual color as 
possible. However, computer monitors vary widely and we cannot guarantee that 
the color you see accurately portrays the true color of any item.	
						
Pricing						
We make every effort to ensure the accuracy of the information on our website. 
However, pricing errors may occur from time to time. We will correct any errors 
as soon we discover them. As a result, LIGHTING DEPOT reserves the right to not 
sell or ship any merchandise until an accurate price has been determined.
						
Sales Tax					
LIGHTING DEPOT collects sales tax for all orders shipped within the state of 
FLORIDA @ 6%. We do not charge sales tax on orders shipped to any other state or 
Freight Forwarder.
						
Copyright					
All content included on this website, such as text, graphics, logs, button 
icons, images, audio clips, digital downloads, data compilations, and software 
is the property of LIGHTING DEPOT or its content suppliers and protected by 
United States and international copyright laws. The compilation of all content 
on this web site is the exclusive property of LIGHTING DEPOT and protected by 
U.S. and international copyright laws. All software used on this site is the 
property of LIGHTING DEPOT or its software suppliers and protected by United 
States and international copyright laws.			
						
Trademarks					
LIGHTING DEPOT and other marks indicated on our site are 	
registered trademarks of LIGHTING DEPOT or its subsidiaries, in the United 
States and other countries.